Frequently Asked Questions
Design
What design services do you offer?
We provide professional graphic design services for businesses, including logo design, brand identity design, social media graphics, marketing materials, packaging design and custom digital or print designs tailored to your brand.
Do you offer custom graphic design for businesses?
Yes. All our work is 100% custom graphic design created specifically for your business. We design visuals that match your brand identity, target audience and marketing goals.
Can you design graphics for social media and marketing?
Absolutely! We create social media graphics, promotional designs and marketing materials that help businesses improve their online presence and brand visibility.
What file formats will I receive for my designs?
We provide high-resolution design files suitable for print and digital use, which may include PNG, JPG, PDF and vector files such as AI, EPS or SVG depending on the project.
Do you offer revisions for design projects?
Yes. We include revisions in our design process to make sure the final result meets your expectations and aligns with your brand vision.
How long does a graphic design project take?
The timeline depends on the complexity of the project.
Simple designs: 2–5 days
Logo or branding design: 1–2 weeks
Larger design projects: 2–3 weeks
We will always provide a clear timeline before starting your project.
Do you provide logo and branding design services?
Yes. We specialise in professional logo design and brand identity design for startups, small businesses and growing brands. Our branding packages can include logos, colour palettes, typography and brand guidelines.
Will I own the final design files?
Yes. Once the project is completed and the final payment is made, you will receive the final design files and full usage rights, allowing you to use your designs for marketing, branding and promotional purposes.
Can you redesign an existing logo or brand?
Yes. If you already have branding but want a logo redesign or brand refresh, we can update and modernise your visuals while keeping the essence of your brand.
How do I get started with your graphic design services?
Getting started is simple. Contact us on 07988790697, send us a message or request a quote. We will discuss your project requirements, provide a proposal and begin creating professional designs for your business.
What printing services do you offer?
We offer professional printing services for businesses and individuals, including business cards, flyers, posters, brochures, banners, stickers and other marketing materials. Our print services are designed to deliver high-quality results for branding, promotion and business marketing.
What types of products can you print?
We print a wide range of business and marketing materials, including:
Business cards
Flyers and leaflets
Posters
Brochures
Stickers and labels
Banners and signage
Roller banners
Window vinyls
Clothing
All print products are produced with high-quality materials and professional finishes.
How long does printing take?
Printing times depend on the product and quantity ordered. Most standard printing orders are completed within 3-5 working days, while larger or custom print jobs may take slightly longer. Same-day printing is available for selected products if your design is print-ready and full payment is completed before 11am.
Will my design be checked before printing?
Yes. We always check that your artwork is print-ready, ensuring correct size, resolution and formatting to avoid printing issues and achieve the best quality results.
Can I order printing if I already have a design?
Yes. If you already have a print-ready design, you can send it to us and we will handle the printing process for you!
Do you provide design and printing together?
Yes! We offer complete design and print services, meaning we can create your design and print it for you. This ensures your artwork is print-ready and professionally formatted for the best possible results.
What paper types and finishes are available?
We offer a variety of paper stocks and print finishes depending on your project and the look you want to achieve. Our team can guide you through the available options and recommend the best paper type and finish to ensure your printed materials look professional and high-quality.
Do you offer bulk printing for businesses?
Yes. We provide bulk printing services for businesses, making it cost-effective to print larger quantities of flyers, brochures, business cards and promotional materials.
Can you print marketing materials for small businesses?
Absolutely! We specialise in printing marketing materials for small businesses, helping brands promote their services with professional-quality print products.
What file format and specifications do I need to provide for printing?
To ensure the best print quality, please supply your artwork with the following specifications:
Bleed: 3mm on all sides
Resolution: 300 DPI (high resolution)
File format: Print-ready PDF or vector file
Fonts: All text converted to outlines
Images: All images embedded
Providing files with these settings helps ensure your design prints accurately, clearly and without delays.
How do I place a print order?
You can place a print order by requesting a quote or by contacting us directly on 07988 790697. Simply send us your requirements and we will provide a quote and guide you through the printing process.
Signage
What types of shop signage do you offer?
We provide a wide range of shop signage solutions for retail stores, restaurants, salons, offices and commercial premises. Our signage options include:
LED illuminated signs
Shop front signs
Wayfinding and directional signs
Wall graphics and interior signage
Hanging signs
Lightbox signs
Opening hours and door signage
All signage is custom-made to suit your business branding and shop location.
What is LED shop signage and why is it beneficial?
LED shop signage is illuminated signage that helps your business stand out, especially in busy high streets or low-light environments. LED signs improve visibility, brand awareness and customer attraction, making them ideal for shops, restaurants, and retail businesses.
Can you create custom signage for my shop?
Yes. All our shop signage is custom-designed to match your brand colours, logo and business style. Whether you need a modern illuminated sign or professional window graphics, we tailor each project to your business.
Can you replace or update an existing shop sign?
Yes. We can remove old shop signage and install new signage, helping refresh your storefront and improve your business visibility with modern, professional branding.
What materials are used for shop signage?
We use durable, high-quality materials suitable for indoor and outdoor signage, including acrylic, aluminium composite panels, vinyl, LED lightboxes and other weather-resistant materials designed for long-term use.
Do you design and install shop signage?
Yes. We offer a complete shop signage service including design, production and professional installation. Our team ensures your signage is visually impactful, built using high-quality materials and installed securely for long-lasting results.
What are wayfinding signs and does my shop need them?
Wayfinding signs help guide customers around a building or shopping area. These signs are commonly used for directions, entrances, exits, restrooms and different departments, helping customers navigate your business easily and improving overall customer experience.
How long does shop signage production and installation take?
The timeline depends on the type and size of the signage project. Most shop signage projects take around 7-14 working days from design approval to installation, while larger or illuminated signage may take slightly longer.
How do I get a quote for shop signage?
To request a quote for shop signage design and installation, simply contact us with details about your shop, the type of signage you require and when our team can come out to measure. Our team will provide expert guidance and a tailored quote for your project.
Branded Merchandise
What types of merchandise can you print?
We offer a wide range of custom merchandise printing for businesses, events and promotional use. Popular products include branded clothing, t-shirts, hoodies, tote bags, mugs, promotional stationery and custom printed accessories. Merchandise is a great way to promote your brand and increase visibility.
Can you print my logo on merchandise?
Yes. We can print your logo, artwork or branding onto a variety of merchandise products. Custom printed merchandise is a powerful marketing tool that helps businesses promote their brand and create a professional image.
What is the minimum order quantity for custom merchandise?
Minimum order quantities may vary depending on the type of merchandise and printing method. Some items can be printed in smaller quantities, while bulk orders are often more cost-effective.
Can I see a sample before ordering merchandise in bulk?
In many cases, we can provide a digital proof or sample preview before production. This allows you to review the design placement and ensure everything looks correct before the full order is printed.
What printing methods do you use for merchandise?
Depending on the product and quantity, we use professional merchandise printing methods such as screen printing, vinyl printing and other high-quality printing techniques designed to produce durable and vibrant results.
What file format do I need to provide for merchandise printing?
For the best results, we recommend supplying your artwork as a vector file or high-resolution PDF. If you do not have suitable artwork, our graphic design team can prepare your design for merchandise printing.
How long does merchandise printing take?
Production time for custom merchandise printing depends on the product type and order quantity. Most orders are completed within 5-10 working days after design approval, although larger or custom orders may take slightly longer.
Can you help design artwork for my merchandise?
Yes. Our graphic design team can create or adapt artwork specifically for merchandise printing, ensuring the design looks professional and prints clearly on the chosen product.
How do I get a quote for branded merchandise?
To request a quote for branded merchandise, simply contact us with details about the products you are interested in, the quantity required and your logo or artwork if available. Our team will review your requirements, recommend suitable merchandise options and provide a tailored quote along with a visual preview of your branded products before production begins.
Installation
Do you provide professional shop signage installation?
Yes. We provide professional shop signage installation to ensure your signage is securely fitted, level and positioned for maximum visibility. Proper installation is essential to ensure your signage looks professional and remains safe and durable.
Do you visit the site to measure before creating signage?
Yes. Our team can visit your premises to take accurate measurements and assess the installation area. This helps ensure your signage fits perfectly and is designed to suit the space.
How long does printing take?
Printing times depend on the product and quantity ordered. Most standard printing orders are completed within 3-5 working days, while larger or custom print jobs may take slightly longer. Same-day printing is available for selected products if your design is print-ready and full payment is completed before 11am.
Do I need permission to install shop signage?
In some cases, planning permission may be required for shop signage, especially for illuminated signs or large exterior signs. We can advise you on local signage guidelines and help you understand the requirements before installation.
Can you install signage outside normal business hours?
Yes. To minimise disruption to your business, we can arrange signage installation outside business hours or during quieter times, depending on the project requirements.
What should I do to prepare for signage installation?
Before installation, please ensure the installation area is clear, accessible and safe for our team to work. If the signage is being installed on a shop front, windows or interior walls, the surfaces should be clean and free from obstacles to allow a smooth and efficient installation process.
Do you install illuminated or LED shop signs?
Yes. We install LED illuminated signage and lightbox signs, which may require access to a suitable power source. If electrical connections are required, this will be discussed before installation.
How do I get a quote for shop signage and installation?
To request a quote for shop signage and professional installation, simply contact us with details about your premises and the type of signage you require. Our team can arrange a site visit to take measurements and assess the location, allowing us to create a visual mock-up and provide a tailored quote for your signage project.
Can you install signage at my shop location?
Yes. Our team provides professional shop signage installation to ensure your sign is securely fitted and positioned for maximum visibility and impact.
Why is a site survey important before producing signage?
A site survey allows us to measure the shop front, check surfaces and evaluate visibility from the street. This helps us recommend the best size, materials and signage style for your business.
Will I receive a visual of the signage before production?
Yes. After taking measurements, we create a visual mock-up of your signage on your shop front so you can see how the final sign will look before production and installation begins.
How long does shop signage installation take?
Most shop signage installations can be completed within a few hours, depending on the size and complexity of the sign. Larger signage or illuminated signs may take longer to install safely and correctly.
Do you remove old signage before installing a new sign?
Yes. We can remove existing shop signage and prepare the surface before installing your new signage, ensuring a clean and professional finish for your storefront.
What surfaces can signage be installed on?
Our signage can be installed on a variety of surfaces including shopfront panels, glass windows, walls, aluminium composite panels and other commercial surfaces, depending on the type of signage being installed.
What happens if the weather is bad on installation day?
For outdoor signage installations, severe weather conditions such as heavy rain or strong winds may require the installation to be rescheduled to ensure safety and quality.
Will the area be cleaned after installation?
Yes. After completing the installation, our team will remove packaging, protective materials and debris, leaving your premises clean and your signage ready for display.
Delivery
Do you offer delivery for printed products and signage?
Yes, we provide reliable delivery for printed materials and signage orders. Once your order is completed, we can arrange secure delivery to your business premises, shop location or preferred address depending on location.
How long does delivery take?
Delivery times depend on the type of product and your location. Most orders are delivered within 1-3 working days after production is completed, while larger signage items may require scheduled delivery.
Can large signage or bulk print orders be delivered?
Yes. We can arrange delivery for large signage, bulk print orders and oversized items. Our team ensures your products are packaged securely to prevent damage during transport.
Can I collect my order instead of delivery?
Yes. Collection may be available for certain orders. If you prefer to collect your prints or signage, please contact our team to arrange a suitable time.
What areas do you deliver to?
We offer delivery across Leicester and throughout the UK. Whether you are a local business or located elsewhere in the country, we can arrange safe and efficient delivery for your products.
Do you offer local delivery in Leicester?
Yes. We offer local delivery in Leicester and surrounding areas, which can often be arranged quickly once your order is ready.
How will my printed products be packaged?
All items are carefully packaged using protective materials to ensure your prints and signage arrive in excellent condition and ready to use.
How do I arrange delivery for my order?
Delivery can be arranged when placing your order or during the quoting process. Simply provide your preferred delivery address and our team will organise the most suitable delivery option for you.
Other Questions
Can you help with branding for a new business?
Yes. We help new businesses create professional branding, including logo design, brand identity, business cards, signage and marketing materials to ensure a consistent and professional brand image.
Can you help choose the right signage or print materials for my business?
Yes. Our team can recommend the most effective signage and print materials based on your business type, location and how you want to attract customers.
What if I notice a mistake after approving the design?
We always recommend carefully checking the final proof before approval. Once approved, production begins, but if an issue arises, our team will work with you to find the best solution.
Can you create signage and graphics for events or promotions?
Yes. We can design and produce event signage, promotional banners, temporary displays and marketing materials for special events, sales or business promotions.
Can you help if I don’t have a design yet?
Absolutely. Our graphic design team can create a custom design for your print materials or signage, ensuring it is visually professional and ready for production.
Why choose your company for design, print, and signage?
We provide a complete creative and production service, combining professional graphic design, high-quality printing, and expert signage installation to help businesses build strong and consistent branding.
Can you match my existing brand colours and style?
Absolutely. We can match your existing brand colours, fonts and visual style to ensure any new designs, prints or signage remain consistent with your brand identity.
Do you provide proofs before printing or producing signage?
Yes. We provide digital design proofs before production so you can review and approve the design, layout and details before printing or manufacturing begins.
Do you provide ongoing design support for businesses?
Yes. Many of our clients use us for ongoing graphic design support, helping them maintain consistent branding across their marketing materials, signage and promotions.
Can you handle both design and production for my project?
Yes. We offer a complete service from design to production, including graphic design, printing, signage creation and installation. This ensures consistency and quality throughout your project.
What industries do you work with?
We work with a wide range of industries including retail shops, restaurants, salons, offices, trades businesses and commercial companies looking for professional design, print and signage solutions.
How do I start a project with you?
Simply contact us with details about your project. Our team will discuss your requirements, provide expert guidance and prepare a tailored quote to get your project started.
Ready to get Started?
Tell us what you’re looking for and we’ll come back with the best option and a clear quote.
